APC WCHM3YR10 warranty/support extension

7x24 telephone technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time. Service warranty certificate Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded. An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date. Software upgrades Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements. Data Center Operation: Change Features & Benefits Manageability Advanced workflow templates Users can design workflows with both parallel and sequential flows in the graphical workflow editor Asset library Utilize the extensive catalog of physical infrastructure and IT devices from leading vendors. Change report Instant visibility to all moves, adds and changes to the entire data center. Customizable templates Specify the activities required to fulfill the needs of the individual work order, ensuring organizational policies and projects are easily applied to moves, adds and changes. Progress report view Easily track activity and progress by sorting on work order, due date, status and priority. Email notification Inform selected users of work order completion. Global asset search Quickly locate assets through free text search, and export equipment data to excel format. Printable work orders Print individual work orders detailing the tasks required for completion. Live dashboard Gain transparency to data center key performance indicators through easily configured web dashboards, displaying customizable management-level information. Planning Automated work order process Create work orders and automatically generate tasks to move, add or change IT and infrastructure equipment. Schedule, assign and track the status of itemized tasks to implement changes in the data center. Asset audit trail Track asset moves, adds and changes by date/time, owner and work orders for view, print, and export. Change management overview Interactive interface showing past, future and pending changes to assist with resource and workload balancing, avoiding scheduling conflicts. BMC Remedy integration Ensure relevant information is shared and flowing between StruxureWare Data Center Operation: Change and the market leading process management system. Personnel audit trail Gain total transparency to physical equipment changes by user. Maintenance scheduling Facilitate scheduling and tracking of service and equipment maintenance to ensure visibility to all service plans and avoid scheduling conflicts. Space reservation Reserve rack space for new equipment to be installed quickly and easily. Protection Password Security User-selectable password with strong password rules and reset password mechanism. Read-only Access Share access without risking unauthorized configuration changes. Multi-user access Enables several users to carry out work on the application simultaneously and merging changes from different users seamlessly. User roles Enable location and feature-based access through multi-user login and individual levels of user roles. Agility Localization User interface available in major local languages; English, French, German, Spanish, Russian, Traditional Chinese, Simplified Chinese, Japanese, Korean, Brazilian Portuguese & Italian. Optional deployment services Ensure speedy deployment through the use of Schneider Electric Professional Services.